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Q: Windows Live Messenger 8.1 has stopped working after signing in or during use in Windows Vista.

A:

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This article applies to Windows Vista systems ONLY.

Windows Live Messenger 8.1 has stopped working. After signing in or during use, an error message appears:

III. Please do not apply this patch if you are using MSN Live Messenger v8.0 or an earlier version of MSN Messenger and want to keep the "MSN Messenger File Transfer Encryption" feature.